|Physical/Remit to address:
1024 East New Circle Road
Lexington, KY 40505-4117
|General e-mail contact:
||Call Us Toll Free: 1-855-TWITTLE (1-855-894-8853)For Local Kentucky Customers: 859-225-0051|
Terms of Sale
- Orders can be placed with Twittlebit in three ways:
- Visa, MasterCard and American Express accepted.
- Please contact our Customer Service department at firstname.lastname@example.org if you are interested in setting up an account or placing an order outside of the U.S.
- All prices reflect U.S. dollars.
- We do not require confirmation purchase orders for phone orders.
- All invoices and order confirmations are sent electronically. If you require paper invoices please contact Customer Service.
- To request an RMA please contact our Customer Service department at 859.225.0051, or email@example.com.
- All returns must have an RMA before being shipped back to us.
- All RMA requests will be reviewed and responded to as quickly as possible with a disposition.
- Twittlebit.com will honor all of our manufacturer's warranties.
- Shipping charges are prepaid and added to invoice unless freight collect account number provided (UPS)
- Please contact Customer Service if you are interested in applying freight insurance to your shipment.
- Tracking numbers are available after we process the order from our facility.
- We cannot ship to PO boxes.
- Information collected about you from our website will only be used within Twittlebit or its parent company Reliable Automation Devices.
- Twittlebit will never sell, rent or give away your personal information to third parties.
Contact Customer Service for:
- General inquiries
- Order entry assistance
- Backorder inquiries
- Billing/accounting assistance
- Returns/RMA requests
- Account/terms setup
- International orders
Contact Technical Support for:
- Application/product assistance
- Website support/troubleshooting